Instructions: To guarantee accuracy and a prompt response, please fill out this form carefully and double check all of your answers prior to submitting your request. You need to answer every question on this form in order for your RMA Request to be accepted and processed immediately. |
| Your First Name: | |
| Your Last Name: | |
| Your Phone Number: | |
| Your Email Address: | |
| Your Order Number: | |
| What item(s) are you returning? |
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1) Why are you filling our RMA Request Form today?
I have a Defective product.
My product was received damaged.
Nothing is wrong with my product, I would just like to return it.
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2) Do you still have all of the original packaging and materials for the item you would like to return?
Yes, I have everything that came with my product(s).
No, I am missing some stuff.
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3) What condition is the item in?
The item and its packaging is in new, unopened condition.
The packaging has been opened, but the item is still new and unused.
The item is used, but it is still in like-new condition.
The item is used and has visible wear and tear.
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4) What condition is the packaging in?
The packaging has never been opened.
The packaging has been opened but is in great, like-new condition.
The packaging looks a little worn out and/or torn up.
I have lost or discarded the packaging.
This item did not come with any packaging.
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5) Are any components and/or accessories missing? (Including manuals, registration papers, etc.)
I have everything that the item came with and it's all in pristine condition.
I have everything that the item came with but it's a little torn up and/or not in like-new condition.
I am missing some or all of the stuff that came with the item.
Item did not come with any components and/or accessories.
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6) Would you like a refund or exchange for your item?
I want an exchange for my item.
I want a refund for my item.
I want a cookie.
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7) Please elaborate on why you are returning your product to us. (If the item is damaged or defective, please provide details. If you were unhappy with the item, let us know what you did not like about it.)
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I have read and agree to all of the terms and conditions described in Dellano Store's Return Policy.
I hereby certify that all of the information I filled out on this form is 100% accurate. I understand that if any of this information is found to be false or inaccurate by reason of intentional dishonesty, my RMA Request will be denied and I will not be able to re-apply for a new one. Please Note: If you do not check the above two boxes, this RMA Request will be discarded without notice.
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